Does your jewellery POS software help you celebrate your customers' most important milestones?
Jewellery retail is a personal business. You are often helping customers mark the significant events in their lives, from engagements and weddings to birthdays and anniversaries. Managing this level of service alongside high-value inventory requires a specialised point of sale system.
Tower Systems offers a dedicated POS software solution built specifically for independent jewellers in Australia and New Zealand. Our technology is designed to help you manage your stock with precision while building lasting relationships with your clientele.
We are grateful to have served jewellers in Australia and New Zealand for decades.
Our focus in software. There is no management fee, no cost to you to understand the software or its reports. We offer embedded AI to do that for you.
Precision inventory and repair management
Jewellery stock management requires a level of detail that generic retail software cannot provide. Our system allows you to track specific stone details, metal types, and certifications for every piece in your collection. You can also manage inventory by colour, size, and style, which is essential for rings and designer collections.
For many jewellers, the workshop is a vital part of the business. Our software includes comprehensive repair facilities that allow you to track and manage jobs from intake to collection. You can record detailed notes, track the status of the repair, and communicate directly with the customer. If your business also deals in second-hand goods, the system provides accurate and easy record-keeping to ensure compliance and transparency.
Marketing for life's special events
The most successful independent jewellers are those who stay connected with their customers. Our event marketing tools allow you to create specific contact lists based on anniversary, birthday, and other significant life event dates. This enables you to reach out with timely, personalised offers that resonate with your shoppers.
You can also pull various loyalty levers to differentiate your business. Whether you choose to offer instant rewards or long-term benefits, our loyalty facilities are designed to encourage repeat visits. For community engagement, you can manage club pricing to attract members of local groups or organisations to your store..
Advanced AI for modern jewellery retail
Tower Systems is at the forefront of retail innovation. Our POS software is AI-enabled with direct integrations for ChatGPT, Google Gemini, and Anthropic. Retailers use these embedded AI tools to import supplier invoices automatically, saving hours of manual data entry for large orders.
The AI also helps you generate professional and captivating product descriptions for your website and social media. You can tap into deep business performance insights to compare prices and analyse complex reports in seconds. These tools provide the data you need to make smarter purchasing decisions and manage your margins effectively.
Flexibility and connected sales
We understand that independent retailers need flexibility. Our software rental can be cancelled at any time, ensuring you are never locked into a long-term contract that no longer serves your business. We also empower you to sell anywhere. Using our Retailer Roam app, you can process sales at trade shows, local markets, or private viewings with ease.
If you wish to expand your reach online, our Shopify integration is seamless, official, and easy to manage. Your in-store and online inventory levels stay synchronised, so you never oversell a unique piece. The system also handles special orders, allowing you to sell items in advance of having the physical stock in your hands.
Tools to drive growth and service
Our software includes features designed to increase your sales and improve customer confidence. You can run Buy One Get One (BOGO) promotions or bundle items together for a single price. To support your after-sales service, the system includes robust warranty tracking. This allows you to leverage purchase history to provide superior care long after the initial sale.
Seasonal reordering tools help you prepare for peak times like Christmas and Valentine's Day by analysing previous sales history. This ensures you have the right mix of stock when your customers need it most. Tower Systems is committed to helping independent jewellers thrive with a system that is constantly evolving based on industry feedback.
Note: we do not charge a fee per transaction.
Contact Us
Australia Phone: 1300 662 957 Email:
New Zealand Phone: 0800 444 367 Email:
