Can your point of sale software manage the complexities of a modern pet shop?
Running a pet shop is a rewarding but demanding retail challenge. You are not just selling products; you are supporting the health and wellbeing of family companions. From managing bulk birdseed and live animals to tracking specific dietary requirements, the needs of a pet retailer are unique. Tower Systems provides a specialised POS software solution designed specifically for independent pet shops across Australia and New Zealand. Our technology is built to handle the diverse inventory and service requirements that generic systems often overlook.
Manage diverse inventory with ease
Pet shops carry a vast range of products that require different handling methods. Our software allows you to sell by weight or measure, which is essential for bulk food and treats. You can sell in whole numbers or fractions, ensuring accurate pricing for every customer. For apparel, collars, and bedding, the system easily tracks inventory by colour, size, and style.
Live animals require careful management. Our software includes tools to track the history and care of livestock. You can also manage high-value items using serial number tracking. This level of detail ensures your stock records are always accurate and your business remains compliant with industry standards.
AI enabled
The smart AI tools in our Tower Systems POS software for pet shops means time saved every day, better decisions made because of easy access to business performance insights, including insights you’d likely miss otherwise. Plus, you can easily generate content, making marketing easier. All in our embedded AI tools.
You can also use AI to generate professional product descriptions for your online store or to analyse complex business reports in seconds. These tools provide deep insights into your business performance, helping you make better decisions about what to stock and when to order.
Smart tools for customer loyalty and care
Building a loyal community is the heart of a successful local pet shop. Our software includes advanced loyalty tools that work effectively for specialty retail. You can create "buy one, get one" (BOGO) promotions or bundle items like a tank, filter, and starter food into a single package price. This encourages higher spend per visit and makes it harder for customers to price-compare individual items online.
You can also provide extra value by including specific pet care instructions directly on your receipts. Whether it is advice on transitioning to a new puppy food or maintenance tips for a reptile enclosure, these details establish your shop as a trusted authority. The "bring them back" feature allows you to market to shoppers based on their past purchase history, ensuring your promotions are always relevant.
Seamless workshop and grooming management
Many modern pet shops offer more than just retail products. If your business includes a grooming salon or a DIY dog wash, our software manages these services within the same system. You can track bookings, manage technician schedules, and notify owners when their pet is ready for collection.
Integrated repair and service tracking is included at no extra cost. This allows you to manage everything from aquarium pump repairs to clipper sharpening. By having your retail and service data in one place, you get a complete view of your business performance without needing to bridge multiple software platforms.
Tools to import supplier invoices automatically, eliminating hours of manual data entry.
Connected retail for a digital world
Your local shop can reach customers far beyond your front door. Our software integrates seamlessly with Shopify, Magento, and WooCommerce. This ensures your in-store and online inventory levels remain synchronised at all times. We also provide direct links to Xero for easy accounting and integration with platforms like Tanda and Deputy for roster management.
We believe in transparent pricing and freedom of choice. You get to choose the EFTPOS solution that is best for your business. We do not take a percentage of your sales transactions or impose hidden fees. Our goal is to provide the tools you need to thrive as an independent retailer.
Contact Us
Australia Phone: 1300 662 957 Email:
New Zealand Phone: 0800 444 367 Email:
