The bike shop software from Tower Systems has been made specifically for bike retailers. It is specialty POS software for their specialty retail businesses, rich in features specific for the needs of bike retailers.

Different to regular POS software, this bike shop software manages unique needs like bike servicing, repairs, maintenance and more. It helps bike retailers to leverage cyclist clubs to drive sales through smart loyalty and other tools.

From the sales counter, this bike shop software helps retailers to track sales at the serial number level and while doing this capturing customer details that make follow up help, advice and marketing easier, more consistent for the business.

Here’s what’s included in the monthly rental cost: software licences for unlimited computers in the location, help desk support (by phone or email) 6 days a week (including Saturday), access to a comprehensive support knowledge base, after hours support call access for urgent system down queries, access to our Shopify, Xero and other integrations, access to our supplier invoice import tools.

Take a moment and look at the software. Join Tim, one of our sales team members and mark, our CEO as they look at some of what’s special about this bike shop software.

The Tower Systems bike shop software does way more than is covered in this short video. Plus, it continues to evolve since bike retailers are encouraged to suggest enhancements. Tower offers a transparent process for voting on software changes.

The introduction of a seamless link to the Bike Exchange platform is one example of Tower responding to evolving needs. This link was delivered in the software without cost to the retailers, adding value to their tech. investment.

In the workshop, this bike shop software tracks labour, parts and other details of repairs and maintenance work, helping to bring bike workshop specific facilities to each business, helping them operate efficiently, profitably and with customer care at the heart of the relationship.

Lifetime customer value is also a focus in the software as it helps bike retailers to serve customers beyond their first purchase. This is done without being overt or obsessive. Rather, the approach is data driven and in service of a better customer experience.

While off the shelf POS software can be used by bike retailers to sell, it is this Aussie developed bike shop software that offers rich and appreciated facilities specific for the needs of independent bike retailers – in-store as well as online.

Better still, this software allows bike retailers to encode their knowledge and serve this through a range of touchpoints. This could relate to local bike tracks, product specific advice and more. This information, once in the software, is served at the appropriate time and in the way you choose.

Now, for a closer look at our repairs management tools:

Take a look in more detail at this bike shop software. Contact Tower Systems for a personal demonstration.