POS software built for independent Garden centres

Running a garden centre involves managing living inventory, bulk landscape supplies, and complex delivery schedules. It is a unique retail environment that requires more than a standard cash register or regular POS software.

Tower Systems provides specialised garden centre POS software built for independent businesses across Australia and New Zealand. Our technology helps you manage everything from plant care to multi-truck dispatch.

We are grateful to the hundreds of garden centre owners who have shared their expertise with us. Their feedback has allowed us to develop a suite of enhancements specifically for this industry. We focus on providing tools that make your business more efficient and more profitable.

Intelligent inventory and plant management

Book a Demo Frequently Asked Questions
sales@towersystems.com.au 1300 662 957 NZ toll free: 0800 444 367

Inventory in a garden centre is constantly changing. Our software allows you to sell by measure, weight, or length. You can process sales in whole numbers or fractions, which is essential for bulk soils, mulches, and gravels. If you sell apparel or outdoor pots, you can also manage stock by colour, size, and style.

Plants are assets that increase in value over time. Our system allows you to make more money as your plants grow. When you re-pot a plant into a larger vessel, you can update the record and adjust the price accordingly. This ensures your margins reflect the labour and materials invested in your stock.

To keep your stock organised, we provide high-resolution, customisable weatherproof product labels. These outdoor labels withstand the elements, ensuring your pricing and barcodes remain readable even after exposure to sun and water.

Streamlined dispatch and delivery tools

Managing deliveries is a major part of garden centre operations. Our dispatch management tools help you organise multiple trucks with multiple deliveries per vehicle. You can generate clear delivery notes and picking slips to ensure every order is accurate.

For businesses looking for advanced logistics, we offer a direct Allotrac integration. This provides next-level dispatch management for larger fleets. Whether you are delivering a few indoor plants or several tonnes of sand, our software keeps your logistics team on track.

Advanced AI features for modern retailers

The Tower Systems POS software is AI enabled. We have integrated with ChatGPT, Google Gemini, and Anthropic to save you time on administration. You can use these embedded AI tools to import supplier invoices automatically, reducing manual data entry.

Our AI tools also help you generate professional product descriptions for your website and marketing materials. You can tap into deep business performance insights to compare prices and analyse reports in seconds. This technology helps you make better business decisions based on real-time data.

Marketing and customer loyalty

Garden centres thrive on seasonal advice and local expertise. Our software helps you leverage this knowledge to build customer loyalty. You can offer localised plant care information directly on your receipts. This adds value to the sale and establishes your business as a trusted authority.

Our loyalty marketing tools are designed to bring people back to your shop. You can use sales data to help customers buy items together, such as suggesting the right nutrients for a specific plant purchase. You can also create bundled packs, combining a plant, a pot, and fertilisers for a single price. This encourages higher spend per visit and makes the shopping experience easier for your customers.

Sell online

Integrated with Shopify, Big Commerce, Magento and Woo Commerce, manage inventory in one place and sell anywhere.

Connected and efficient operations

Efficiency is key to a successful small business. Our software allows you to import electronic invoices and stock files from major suppliers, including an Evergreen Connect link. For your staffing needs, we offer integrated roster options through Deputy, Tanda, and Planday.

If you wish to sell online, our seamless Shopify integration ensures your in-store and web inventory stay synchronised. You can also offer Buy Now, Pay Later options. For your professional customers, the system includes tight management of customer accounts, quotes, and invoices.

Our software is a comprehensive solution that evolves with the needs of independent retailers. We are committed to helping your garden centre thrive in a competitive market.

Where the software earns its place in a garden centre

Our software is a comprehensive solution that evolves with the needs of independent retailers. We are committed to helping your garden centre thrive in a competitive market.

A landscaper pulls in before opening. Trade pricing, a quote turned into an order, and the sale put on account instead of held up at the register. Account management, quotes and invoices are handled inside the software, so a professional customer is served at professional speed.

A customer wants a cubic metre of mulch and half of another. Bulk soils, mulches and gravels sell by measure, weight or length, in whole numbers or fractions. The price is right, the stock moves out of the yard properly, and nobody is doing arithmetic on a docket book.

A plant is re-potted. Living stock gains value as it grows. Re-pot into a larger vessel, update the record, and charge more for it, so the price reflects the labour and the materials that went into it. Most retail software has no concept of stock that appreciates, which is why garden centres so often carry that value in their heads instead of in their reporting.

Some plants do not make it. Losses are recorded through the write-off facility, so dead and damaged stock leaves the file properly and shows up in reporting. Shrinkage becomes a number the business can look at by category and by season, rather than a gap that appears at stocktake with no explanation.

Three tonnes of sand and a trailer load of pots go out on Thursday. Dispatch management covers multiple trucks with multiple deliveries each, with picking slips and delivery notes so the load that leaves is the load that was ordered. Larger fleets can run through the Allotrac integration.

A customer asks how to keep it alive. Localised plant care information prints on the receipt. The advice given at the counter goes home with the customer, which is the part of a garden centre that no online seller can copy.

Labels have to live outdoors. High-resolution weatherproof labels keep prices and barcodes readable after months of sun and water. Faded labels cost sales and cost margin.

A wholesale nursery invoice arrives. Electronic invoices and stock files from major suppliers import directly, including an Evergreen Connect link, so a delivery becomes stock on file rather than an evening of typing.

Spring hits and the shop is three deep. Rosters through Deputy, Tanda or Planday, bundled packs that combine a plant, a pot and fertiliser at one price, and Buy Now Pay Later at the counter. Peak trade is where a slow system costs real money.

An online order comes in overnight. Shopify, BigCommerce, Magento and WooCommerce integrations keep one set of inventory behind both the shop and the website.

A wet Monday. Aged stock, best sellers, gross profit by category, supplier performance and seasonal reordering built on previous years. This is the work that pays for the software, and the work that never happens when a system cannot report properly.

What changing software actually involves

For most garden centre owners this is the real decision, not the feature list.

Data is reviewed first. Existing data is examined before any commitment, so the answer on what can be transferred is a fact rather than a promise.

Timing is yours to choose. Nobody should change systems in the week before a spring long weekend. The changeover is planned around the trading year.

Training is personal. One-on-one training, backed by a library of self-serve training videos available at any hour.

Support is local. Help desk support delivered by people in Australia and New Zealand, six days a week, with after-hours access when a system is down.

Rental is cancellable. No lock-in contract, and no fee per transaction.

More detail on the process is on the switching to Tower Systems and new customer onboarding pages.

Is this the right software for your garden centre?

It is not the right choice for everyone, and it is better to know that early.

It suits independent garden centres and landscape suppliers who carry living stock, sell bulk product by measure, deliver, run trade accounts and want their own reporting rather than someone else's dashboard. A small nursery selling a short range at a single counter, with no deliveries and no trade customers, will be well served by something simpler.

Ask for a demonstration of the jobs that matter most in your business, whether that is a bulk sale by measure, a trade account, a re-pot price change or a multi-truck delivery run. Expect a straight answer about fit. If the software is not right for your business, that will be said plainly.


FAQ

  • As I re-pot plants can I adjust the price?
    Yes.
  • Can I bundle tools into a hamper or kit?
    Yes.
  • Can I take bulk product and make up my own mix and track it?
    Yes.
  • Can I include plant care details on receipts?
    Yes.
  • Can I sell mulch and soil by the cubic metre or by weight?
    Yes. By measure, weight or length, in whole numbers or fractions.
  • Can I run accounts for landscapers and trade customers?
    Yes. Including quotes, invoices and account management.
  • Can I write off plants that do not survive?
    Yes. There is a write-off facility, and the losses appear in reporting.
  • Can I manage deliveries across more than one truck?
    Yes. Multiple trucks with multiple deliveries each, with picking slips and delivery notes. Allotrac integration is available for larger fleets.
  • Can I transfer data from my current software?
    Yes. Let us see your data first so we can 100% confirm this for you.
  • Does the software integrate with Xero?
    Yes.
  • Does the software integrate with Shopify, Big Commerce and Woo Commerce?
    Yes.
  • Are there AI tools in the software?
    Yes, the software offers embedded AI tools. They were first released in 2023 and are regularly updated to be relevant today.
  • Do you use an offshore help desk?
    No, all help desk support is provided with people based in Australia and New Zealand.
  • How long does switching take?
    That depends on your data and your trading pattern. Let us see your data first and you will get a straight answer, not an estimate.

Contact Us

Australia Phone: 1300 662 957 Email: sales@towersystems.com.au. Address: Hawthorn, Victoria

New Zealand Phone: 0800 444 367 Email: sales@towersystems.com.au. Website: www.towersystems.com.au

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