The Safe Cloud Backup Service

The Cloud Backup service from Tower Systems is a cloud-based incremental backup service to help you store your valuable data more efficiently and with greater security. Using the specialist backup software created by Storagecraft, our service backs up your entire MAIN computer to your in-store NAS (a local storage device). These backups are then uploaded to a secure cloud location.

There is no need for a daily backup. There is no need for you to remember to backup. The process is automatic once setup.

What does it cost?

If you are using Windows 8, 10 or 11 the cost is $50 per month. 

If your main computer is using Windows Server edition, the cost is $100 per month.

The cost of the 2TB NAS drive is $500. This includes our Setup and Configuration support, and delivery to your business.
There is also the option to backup a second computer in your business if you would like that done.
If you are not sure what you need, please ask at support@towersystems.com.au.

Once you have completed the sign-up process, we will send you the NAS. When you receive the NAS device, please contact Tower Systems bookings to arrange a suitable time for setup and configuration of the service. This takes 15-20 minutes to complete and requires your computer to be restarted. Once setup, your cloud backup service is up and running.

What is a NAS Device?

NAS stands for "Network Attached Storage" and a 2TB NAS* is included in your initial subscription and setup fee for the service. This device is like an extra hard disk but rather than being inside your computer it is attached to your network.

* Supplied device may change depending on availability but will be of equal quality and value.

How Does The Cloud Safe Backup Work?

The software performs an incremental backup every fifteen minutes. An incremental backup is a backup of files that have changed or are new since the last backup.

These incremental backups are catalogued on your NAS device. They are then collated to create your full system backup. This process allows access to backups from a particular point of time - even at the file level. Because backups are stored on the NAS device you have immediate access in-store as well as being sent to a secure off-site Data Storage Centre.

How Does This Differ From My Daily Backup?

A typical Retailer data backup to a USB stick only backs up Retailer data. Everything else on your computer is not backed up.  Our Safe Backup backs up your entire main PC, meaning all your business data is safe and secure. 

Once Cloud Backup is implemented you will no longer need to perform daily backup. You or your staff will no longer need to wait for the daily backup to complete. The saving could be in excess of $150 per month if your backup is taking 15 minutes or more to complete.

Does Tower Systems have access to my data?

No. When you sign up for the service you set your password. We can only access your backup if you give us your password.

How do I know my backup is working?

After each successful backup the Retailer "last backup date" on the Main Screen of Retailer is updated with the date of the successful backup. Our help desk team can provide advice on other ways to check that the backup is working.  

Please email support@towersystems.com.au or give us a call with any further questions.

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